Notice to Our Clients: Client Service Changes in Response to COVID-19

As we continue to monitor reports of the impact of the Coronavirus (COVID-19), we want to assure you that MDC remains committed to delivering outstanding business solutions.

 

During this evolving health situation, the safety and well-being of our team members, clients, and families is our main priority. We greatly care about our communities and want to do our part to keep you healthy, keep our employees healthy and help minimize the spread of the virus.

 

For our MDC Clients:

The MDC office will be closed to walk in traffic until further notice.  We encourage clients to use other means available to communicate and send information at this time.

  • Our professionals are available via email, phone, and through our web ticketing portal, all with the abilities to remote into your computers to offer ongoing support.
  • We highly encourage you to use our Web Ticketing services for business IT needs. You may mail documents to our offices but, again, consider using our portals.
  • All nonessential client visits are suspended until further notice. Onsite support will be limited to emergency cases only, and those cases must be to the level that impacts the business to an extent that warrants the service call.
  • Drop off and pickup of equipment (repaired). We will still except equipment to be repaired and will offer a limited pickup and drop off service. We still want to make sure that you are taken care of, at the same time limiting the social contacts as advised.
  • If you need ink / toner or other items that need picked up, we will happy to service those needs. Just call 235-4030 and talk with Deb to make arranges to get those item(s).

 

Managed IT ServicesIT managed services: See how the practice of outsourcing, on a proactive basis, the management, responsibilities, and maintenance of your IT, can improve your operations, limit down time and cut your expenses.


These are some of the Network Services that we offer:

ico_blue_arrowManaged Service Plans - We can develop a customized plan to fix your need and your budget. Whether you have a multiple server environment, or you just need a reliable why to get remote support for those pesky problems. We can fit a plan to your needs.

ico_blue_arrowRemote Support /Managment - This is one of the most affordable and effective ways we can bring you support. It is quick, affordable and we can customize a plan for just remote support and save you money.

ico_blue_arrowNetwork Design - We can help you design your network infrastructure to take advantage of newest technologies. From new virtualization to high speed switches. Our entire motivation is to get you the most "bang for your buck" and only sell you things that will bring you real value.

ico_blue_arrowUpdating Existing Networks - Do you have an existing network? We can manage it, update it, or simply fix it. Let us give you a free evaluation. 

ico_blue_arrowNetwork Switches - From a basic switch, to the newest in gigabit, and in POE switches. We have the ability to supply, configure and support.

ico_blue_arrowSecurity / Firewalls - We support great firewall names like Sonicwall and Zyxel. We can increase you security, block unwanted sites, and help stop hackers before they can get in. 


fullremoteclientThis amazing tool allows us to remotely and securely update, fix and maintain our contract clients desktops, laptops and servers.

With remote services we are able to maintain your network and fix vast majority of issues without having the expense of an on-site visit; all while relieving you and your staff of the burden of IT management. 

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MDC Business Technology
111 E. Broadway
Monett Mo. 65708
Phone: 417-235-4030
Fax: 417-235-4033
Hours:
Mon - Fri
9:00am to 5:00pm
 
 MDC toll free
 
MDC Computer Company Inc., Computers  Networks, Monett, MO